We're Here to Help You Succeed
Whether you have a question about your challenge, need help with a payout, or just want to say hi — our team responds fast, every day of the week.
Choose How to Reach Us
Multiple ways to get in touch — pick whatever works best for you.
Live Chat
Talk to a real human instantly. No bots, no queues — just fast, friendly support from our team.
Email Support
Send us a detailed message and we'll get back to you with a thorough answer within 4 hours.
Discord Community
Join 18,000+ traders. Get peer support, strategy discussions, and official announcements.
Twitter / X
Follow us for platform updates, trading tips, trader spotlights, and community highlights.
Send Us a Message
We respond within 4 hours, 7 days a week
Prefer to Chat?
Skip the form and talk to a real human right now. No bots, no scripts — just genuine help from our support team.
Direct Contact
General Support
support@popxfund.comVIP & Funded Traders
vip@popxfund.comPartnerships
partners@popxfund.comPress & Media
press@popxfund.comQuick Answers
How quickly will I get a response?
Live chat responses average under 5 minutes. Email support is answered within 4 hours, 7 days a week.
Can I contact support about a payout?
Absolutely. Select "Payout Request" as your topic and include your account ID for the fastest resolution.
Is support available on weekends?
Yes — our team operates 24/7, including weekends and public holidays.
What languages do you support?
Our team supports 12+ languages including English, Spanish, Arabic, French, German, and Mandarin.
Our Offices
With offices across three continents, we're always close to our traders — no matter where you are.
London
1 Canada Square, Canary Wharf
London, E14 5AB, United Kingdom
Mon–Fri: 08:00–20:00 GMT
Dubai
Level 14, Boulevard Plaza Tower 1
Downtown Dubai, UAE
Sun–Thu: 09:00–18:00 GST
Singapore
8 Marina View, Asia Square Tower 1
Singapore 018960
Mon–Fri: 09:00–18:00 SGT
Global HQ — London, Canary Wharf
1 Canada Square, E14 5AB